POLICIES
General Policies & Legal Disclaimer
Last updated: 15 May 2026
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Acceptance
By purchasing from or using soulskin.store, you agree to all policies, terms and disclaimers set out on this page and
throughout our website. If you do not agree, please do not use our website or purchase our products.
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No Medical Advice
Soulskin products are designed for general wellness and self-care purposes only. Nothing on our website, social media,
advertising or packaging constitutes medical advice.
Our products are not medical devices and are not intended to diagnose, treat, cure or prevent any disease or medical
condition.
Results vary between individuals. Any testimonials or reviews shared represent individual experiences and are not
guaranteed outcomes.
If you have an existing medical condition — including but not limited to lipedema, lymphedema, deep vein thrombosis,
circulatory disorders, skin conditions or are pregnant — consult a qualified healthcare professional before using our
products.
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Limitation of Liability
To the maximum extent permitted by Australian law, Soulskin and its directors, employees, contractors and suppliers
will not be held liable for:
- Any injury, loss or damage arising from the use or misuse of our products
- Any allergic reaction or skin sensitivity to our products
- Any indirect, incidental or consequential loss of any kind
- Loss or damage to parcels once dispatched and in the care of a third-party carrier
- Any loss resulting from reliance on information published on our website or social media channels
Your use of our products is entirely at your own risk.
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Product Use Disclaimer
- Always read product instructions before use
- Do not use on broken, irritated or inflamed skin
- Discontinue use immediately if irritation or discomfort occurs
- Keep products out of reach of children
- Soulskin accepts no liability for injury or damage resulting from improper use of our products
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Accuracy of Information
We make every effort to ensure the information on our website is accurate and up to date. However, we do not warrant
that product descriptions, pricing, availability or any other content is error-free, complete or current.
We reserve the right to correct any errors and update information at any time without notice.
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Indemnification
You agree to indemnify and hold harmless Soulskin and its team from any claims, damages, losses or expenses (including
legal fees) arising from your use of our website or products, your violation of these policies, or your violation of
any third-party rights.
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Governing Law
These policies are governed by the laws of New South Wales, Australia. Nothing in these policies is intended to
exclude, restrict or modify any rights you have under the Australian Consumer Law.
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Changes to This Policy
We reserve the right to update this page at any time. Changes take effect immediately upon posting. Continued use of
our website constitutes acceptance of the updated policies.
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Contact
For any questions regarding these policies:
Email: soulskinau@gmail.com
Website: soulskin.store